Privacy Policy
This Privacy Policy describes how Falcon Digital Solutions collects, uses, and protects your personal information when you use our online platform, including our site and associated services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect
We may collect and process various types of personal information from you, depending on how you interact with our service. This information may include:
* Identity Data: Such as your name, username, title, and other identifiers you may provide.
* Contact Data: Such as your billing address, email address, and telephone numbers.
* Technical Data: Such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
* Profile Data: Such as your username and password, your interests, preferences, feedback, and survey responses.
* Usage Data: Information about how you use our service, including the pages you visit, the time spent on those pages, and your interactions with content.
* Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
We collect information through direct interactions (when you provide it to us), automated technologies (such as cookies and analytics), and third parties or publicly available sources.
How We Use Your Information
We use your personal information for various purposes, including:
* Providing and maintaining our service.
* Managing your account and registration.
* Processing and fulfilling your requests for services.
* Communicating with you about our services, updates, and promotional offers.
* Improving our service, site functionality, and user experience.
* Understanding how our service is used.
* Ensuring the security and integrity of our service.
* Complying with legal obligations and regulatory requirements.
* For internal business purposes such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns and to evaluate and improve our service, products, marketing and your experience.
Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so. The legal bases we rely on include:
* Consent: Where you have given us clear consent for a specific processing purpose.
* Performance of a Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
* Legal Obligation: Where the processing is necessary for us to comply with the law.
* Legitimate Interests: Where the processing is necessary for our legitimate interests (or those of a third party) provided your fundamental rights do not override those interests.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
* The right to access your personal data.
* The right to request correction of inaccurate personal data.
* The right to request erasure of your personal data.
* The right to object to the processing of your personal data.
* The right to request restriction of processing your personal data.
* The right to request the transfer of your personal data to you or a third party.
* The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. This helps us to provide you with a good experience when you use our service and also allows us to improve our service.
Data Sharing
We may share your personal data with third parties, including:
* Service providers who perform services on our behalf (e.g., hosting, analytics, marketing).
* Professional advisors (e.g., lawyers, accountants, auditors).
* Government bodies, regulators, or law enforcement agencies where required by law or to protect our rights.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International Data Transfers
Your personal data may be transferred to, and stored in, countries outside of your own jurisdiction, including countries which may not provide the same level of data protection as your home country. Where we transfer your data to a location outside your jurisdiction, we will take steps to ensure that your data is subject to appropriate safeguards, such as relying on standard contractual clauses approved by relevant authorities, or ensuring the recipient is certified under an approved framework.
Third-Party Links
Our site may contain links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our service, we encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children without appropriate parental consent. If you are a parent or guardian and believe we may have collected information from a child, please contact us.
Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us by writing to:
Falcon Digital Solutions
Building 3, Sheikh Zayed Road
15th Floor, Suite 1501
Dubai, Dubai, 50001
UAE
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.